The glory of speakerphones is that they make all input the same volume.
This feature can have unexpected results.
For instance, a customer who mutters to herself constantly during a call sounds like this:
muttermuttermutterareyoulisteningtomemuttermutteri'msorryiguessi'mhavingtroublemuttermuttermutterwhatpartdidyouwantmetorepeatmuttermuttermuttermutternoididn'tsayanythingi'mjustmuttermuttermuttersorryitalktomyselfwhenmuttermuttermutterwhatmuttermuttermutterdoyouunderstandmuttermutterwhat?
It also means that the TV in the background will play infomercials about liposuction at exactly the same volume as the conversation you might be trying to have about computer issues. (And, TV shows about crime can be really disturbing... people screaming, gunshots, etc...)
And screeching babies are also a bit of a problem.
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