Upe Eeple

The worst calls inevitably involve a customer saying "you people". It's not the worst thing (by far) that gets said, but it's always a bad sign of what's to come.

Examples:

• "You people broke it, now you have to fix it".
• "I dont know why you people don't just make it work"
• "You people just want my money"
• "I've been on the phone with you people for hours, and you ain't done a goddamn thing"

and, of course, "I hate talking to you people".