When I started this, it was out of desperation. I didn't want to work a call center job, but needed a job, and was at the back of 5 months of no job. The fact that the annual salary for this one wound up being significantly less than half my last job was a bit depressing, but I've never been money-driven. What was worse, was working for an ISP that I actively loathe. (Comcast)
I actually work for a tech support company (Support.com) that white-labels its support for other companies. Think big electronics retailers, antivirus software, ISPs. We have to pretend we work for the client company. I didn't find out which one I'd be until I was in training.
Now I say "Thank you for calling Xfinity Signature Support. How can I help you today?" approximately 25 times a day.
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